No commitment, no subscription, no strings attached.

There are absolutely 0 fees to sign up as a counselor or client. See the pricing table below for client and counselor costs after each session.

Our free services don't come with restrictions or limitations, or additional baggage, and to get those services you will not have to do anything.

Free messaging

We also do not monitor or censor any ongoing discussions or if you decide to meet in person with your counselor directly. We highly recommend you chat with a counselor first before actually starting a session.

Cloud contents

It is also free for unlimited files and unrestricted to the total size of those files. We will not charge you after you reach certain GB thresholds.

Paying

Paying for a service is easy. Once you link your card, the money will be taken after each session automatically.

Get Paid

Are you a counselor? Worried about getting paid? Set up a PayPal or link your bank account, and get paid regularly.

Payment Protection for Clients

30s Free

We keep in mind that technology can fail anytime, and we do not think you should pay for that. When you call a counselor and see a bad connection, considering this in mind, you won't be charged if you disconnect within 30 seconds. We recommend you chat with your counselor before actually calling.

Network Error

Kounsel especially designed to consider network error or slow network in mind. When we talk about cost and pricing you should not be paying extra, just wifi signal is slow and it takes longer for the signal to reach our server. Our payment team considers this and it reflects on our bill too. We do recommend hang-up and right away if you see network issue.

Client Price

There are no additional charges for using our platform as a user. All of our counseling sessions are based on the rate, the counselor specifies, and they are billed as such.

Offers: Counselors provide one-minute free consultation for their new customers. Additional offers may available in-app.

  • No additional cost when more than $10 USD
  • 30 cents administrative fees for any transactions less than $10 USD
  • No charges if a video session stopped, canceled or disconnected within 15 seconds.

Counselor Pricing

Rating

VIDEO&TELEPHONY
  • 4 - 5
  • 3.0 - 3.99
  • 2.50 - 2.99
  • <2.5
ACTIVATION FEE
  • N/A
MONTHLY FEE
  • 4-5
  • 3.0 - 3.99
  • 2.50 - 2.99
  • <2.5

Standard

VIDEO&TELEPHONY
  • 10%
  • 15%
  • 20%
  • 25%
ACTIVATION FEE
  • Free
MONTHLY FEE
  • Free
  • Free
  • Free
  • Free

Rating

VIDEO&TELEPHONY
  • 4 - 5
  • 3.0 - 3.99
  • 2.50 - 2.99
  • <2.5
ACTIVATION FEE
  • N/A
MONTHLY FEE
  • 4-5
  • 3.0 - 3.99
  • 2.50 - 2.99
  • <2.5

Pay By minute

VIDEO&TELEPHONY
  • 15c
  • 17c
  • 19c
  • 22c
ACTIVATION FEE
  • Free limited time
MONTHLY FEE
  • $75/month Free first year
  • $85/month
  • $95/month
  • $105/month

Have more questions?

Contact us at any time at hello@kounsel.io

These countries are currently zone 1, America: USA, Canada, Bermuda, Costa Rica, Martinique, Mexico, Colombia Europe: Denmark, Hungary, Iceland, Ireland, Malta, Romania, Sweden, Vatican City Asia: Bangladesh, Brunei, China, Hong Kong, India, Indonesia, South Korea, Malaysia, Mongolia, Singapore, Thailand Oceania: American Samoa, Australia, Guam, New Zealand
As the platform is new, we are offering it for free for the time being.
Ratings are directly co-related with pricing. The better the market rate you have, the less commission Kounsel charges.
it is certainly possible that you will receive low ratings for your counseling sessions. The first five counseling sessions will not be reflected in your commission calculation.
Please send an email to activate this feature. You can contact your recruiter or send us an email directly.
Each counselor sets their own rate.
it depends on if you are a client or a counselor. Kounsel uses below refund policy for prepaid appointments. This policy only applied if the client/counselor cancels the appointment before its scheduled start.

Client: When a client cancels an appointment Kounsel issue a full refund for canceling 48 hours in advance. 90% for canceling 24 hours in advance and 50% for canceling 12 hours in advance.

Counselor: When a counselor cancels an appointment Kounsel issue a full refund.